Operations that run themselves.
Esira deploys AI agents that own operational work from start to finish — coordinating customers, suppliers and internal systems until the job is done.
Cases
New case- Day 1 · Mon 09:00New
Kitchen tap leak — 12 Oak Street
Reported by the tenant. Reading the request.
- Day 2Waiting
Renewal — Harbour Lane Dental
Awaiting client documents.
- Day 1In progress
Freight quote — Northcote Textiles
Quotes received. Preparing comparison.
- Day 4Scheduled
Move-out — Flat 3B, Elm Court
Inspection scheduled for tomorrow.
A simulated case, replayed from its recorded events.
Not another chatbot. Not another workflow builder.
Esira works across your inbox, software and external partners to complete real operational work.
Give Esira the outcome. It handles the work.
Traditional automation follows predefined steps.
Esira works toward an outcome.
It understands incoming requests, determines what needs to happen, takes authorized actions, waits for responses, follows up and adapts when things don't go according to plan.
When human judgment is required, Esira asks.
Understand
Turn emails, documents and system events into operational cases.
NewKitchen tap leak — 12 Oak Street
Day 1 · Mon 09:00
Inbox
Kitchen tap leaking - 12 Oak St
sam@example.com · Mon 09:00
Hi, the kitchen tap at 12 Oak St has been dripping constantly since last night and it's getting worse. Can someone take a look? I'm home most mornings.
Case opened
Goal: get the leaking tap repaired · Authority: spend up to €300 · Tenant home in the mornings
Act
Use your existing systems, communicate with people and execute approved actions.
In progressKitchen tap leak — 12 Oak Street
Day 1 · Mon 09:01
Actions · Mon 09:00–09:01
get_property → 12 Oak St, Dublin 4 · key safe by the side doorfind_contractors → ABC Plumbing (4.8), Riverside Plumbers (4.5)request_quote → ABC Plumbing · mornings, key safe · sentsend_email → Sam: “We've asked ABC Plumbing to quote.” · sentFollow through
Wait for responses, chase outstanding work, recover from failures and keep going until the case is resolved.
WaitingKitchen tap leak — 12 Oak Street
Day 1 · Mon 09:02
Waiting · Mon 09:02
WaitingWaiting for ABC Plumbing to quote
Chase Tue 09:02 if nothing arrivesABC Plumbing replied · Mon 12:00
Tap body corroded, full replacement €427. Wednesday 8 to 10am.
Reply arrived early. The chase was cancelled and work resumed.
Escalate
Bring humans in when judgment, approval or an exception requires them.
Needs reviewKitchen tap leak — 12 Oak Street
Day 1 · Mon 12:00
Needs review · Mon 12:00
Approve ABC Plumbing's quote?
Needs review€427 exceeds the case authority of €300. Esira has paused accept_quote until a person decides.
PPete approved · Mon 13:10 · “go ahead”
Kitchen tap leak — 12 Oak Street
Day 1 · Mon 09:00
Inbox
Kitchen tap leaking - 12 Oak St
sam@example.com · Mon 09:00
Hi, the kitchen tap at 12 Oak St has been dripping constantly since last night and it's getting worse. Can someone take a look? I'm home most mornings.
Case opened
Goal: get the leaking tap repaired · Authority: spend up to €300 · Tenant home in the mornings
What can Esira run?
Property operations
From maintenance request to resolution.
Esira can coordinate tenants, contractors and property systems — gathering information, arranging access, scheduling work, following up and recording completion.
Example:
Leaking tap reported → contractor booked → tenant coordinated → repair confirmed → case closed
Kitchen tap leak — 12 Oak Street
Contractor booked for Wednesday. Waiting for the job.
Activity
- Told the tenant about Wednesday and the key safe.Mon 13:10
- Booked ABC Plumbing, Wednesday 8 to 10am, after approval.Mon 13:10
- Asked ABC Plumbing for a quote; chasing Tuesday if quiet.Mon 09:01
Simulated example case.
Built for work that doesn't finish in one prompt
Kitchen tap leak — 12 Oak Street
Opened Monday 09:00 · closed Wednesday 11:00 · two waits, one decision by a person
Monday
- Reported09:00then 3h wait
- Quote requested09:01then 3h wait
- Quote received12:00
- Asked Pete12:00
- Approved13:10then 45h wait
Tuesday
waiting all day
Wednesday
- Job done10:40
- Tenant confirmed10:58
- Closed11:00
Real operations take hours, days or weeks.
Esira remembers the state of every case, reacts to new events and resumes work when something changes.
- Every decision and action is recorded.
- Every agent operates within defined authority.
- Every exception can be escalated to a person.
You stay in control. Esira keeps the work moving.
See Esira run an operation
Give Esira a simulated operational case and watch it work through it in real time.